Old-Fashioned Service Meets State-of-the-Art Technology
Staying Ahead of the Competition Using Cutting Edge Technology
At DOME, we blend old-fashioned service with state-of-the-art technology — offering the personal attention, integrity, and reliability of a bygone era, seamlessly integrated with industry-leading tools and solutions to safely and securely meet today’s increasing expectations.
While advanced tools carry a higher upfront cost, they deliver faster, more accurate service and long-term savings that far outweigh the initial investment. It’s the modern way to get more—without settling for less.
And our technology is not just about great computers and software solutions; DOME’s full-service mailroom has color printing, high-speed copiers and scanners, a multi-item folder-inserter, and a high-volume digital postage machine. So, while our software dynamically sends paper statements and most notices and mailings to an ultramodern mail-house, our ‘old-fashioned’ high-tech mailroom provides an end-to-end in-house solution for your other document and mailing needs.
It’s service with a handshake and results powered by convenient and intuitive technology and innovation.
Investing in smart solutions pays
- Security is our foundation. First and foremost, we begin with our commitment to protecting what matters most—your data. Our technology is built with advanced encryption, secure authentication, and continuous monitoring to safeguard information at every level.
- Our platform is hosted in secure U.S. data centers, and CINC Systems provides around the clock monitoring and regular audits to proactively stay ahead of emerging threats.
- CINC Systems maintains a SOC 2 Type II certification, one of the most rigorous standards for data security, and follows strict practices to ensure your information stays protected at all times.
- DOMEport has a multi-layered security strategy where all data is encrypted both in transit and at rest, and we use role-based permissions and multi-factor authentication to limit access and protect information.
- CEPHAI+ Early Adopter: Leading the way and helping define the future of community association management software with AI enhanced touchless-accounting, budgeting, reporting, and much more. What used to take hours, now takes minutes (or less), and is WAY better. THIS IS THE GAME CHANGER YOU HAVE TO SEE. REACH OUT TO US FOR A DEMO.
- Ask the DEWITTs – our fully integrated AI chatbot knows everything about your account and your community. Do you DEWITT? You should.
- CINC accounting was built for community association management from the ground up and continues to lead this rapidly growing industry.
- DOMEport provides reliable and convenient Anytime-Anywhere Access to your important account and community information
- Our partner-bank integration keeps operating and reserve accounts reconciled, provides real-time access to your funds, and allows many convenient payment options to speed up cash flow.
- Our Sangoma PBXact self-hosted VOIP phone network provides best-in-class voicemail, transcription, and call recording features.
- It’s not easy to make I.T. work so easy, so it shouldn’t be hard to get the information you need when you want it.
- Smarter tools simplify your day and boost productivity with less tedious work and more time for what matters.
- DOMEport website, tablet, and smartphone options. DEWITT your way!
- Whichever way you DEWITT, DOMEport is feature-packed, user friendly, and intuitive.
- DOMEport gives customers simple, convenient, Anywhere-Anytime Access, to real-time information at your fingertips.
- Board members have expanded access to detailed historical reports and paid invoices, real-time AR, AP and banking information, and many other helpful decision-making tools, ensuring smarter, more confident decisions.
- Unified systems eliminate platform hopping and reduce manual errors.
- Ask the DEWITTs – Don’t call, Just DEWITT for quick answers to frequently asked questions about your account and community.
- DOMEport Dashboard gives convenient access to payments and real-time account information, maintenance requests, amenity reservations, voting, violations, and other important community related documents and information.
- Use DOMEport Quick Message (faster than email) for a 1-to-1 thread about your issue. Upload documents and photos right from your phone.
- DOMEmail: We can send Broadcast Email and Text to get the important messages out. Copies of mailed notices are also emailed to make sure the message gets out.
- Many bill payment options and automatic collection notices to improve cash flow. Free e-Billing; receive your invoice by email.
- Audit Trails:Â All actions are automatically documented, timestamped, and easily accessible.
- Visibility: Customers see what’s happening as it’s happening - in real time.
- Transparency: Communicating on DOMEport leaves a clear and complete record, including photos and documents, in one location.
- Reporting: Online access to real-time information and historical reports.
- DOMEstaff: Streamlined workflows, automatic reminders, easier communication, and more intuitive cutting-edge tech, reduce stress and boost accuracy and productivity, which in turn empowers our staff to follow through with precision.Â
- High-speed copiers, printers and scanners process digital and paper information quickly.
- High-speed multi-item folder-inserter and postage meter tackles mailings fast.
DOME is 1 of just 20 management companies nationwide (from 1,000+) selected by CINC Systems to be an Early Adopter of its Cephai+ industry-leading AI platform. Not only is our staff among the first to use and benefit from advanced features like AI-powered invoice processing, budgeting, automated board packets, and intelligent automation, we will continually be at the forefront contributing and shaping how AI technology will benefit customers, support operations, and empower our team. These AI tools help us reduce tedious manual work, accelerate daily tasks, and focus on what really matters – delivering exceptional service to our customers.
Let’s lead the way together
DOME Property Management is featured by CINC Systems for our use of CINC's industry-leading solutions to rethink operations and help shape the future of awesome CAM software. Take a look at CINC’s Case Study and BLOG to see a few ways how DOME is using AI.
Ask the DEWITTs is DOME's state-of-the-art artificial intelligence chatbot available in DOMEport. The AI parses your community documents to provide accurate answers.
When you need quick answers without picking up the phone, Ask the DEWITTs can help you navigate your account and community information instantly—no hold music and no wait times.
And you can Ask the DEWITTs just about anything:
- What is my balance?
- When is my payment due?
- Where can I park?
- Do I need approval to replace my roof?
JUST DEWIIT!
Whether you're checking when your next payment is due, confirming a payment was received, or have a question about your community's rules, you can Ask the DEWITTs, it's like having expert support right at your fingertips.
Anytime Anywhere.
CEPHAI+ does more than automate tasks, it reliably performs its tasks faster and better.
- Handles manual processes like invoice entry, task prioritization, and board packet creation
- Retrieves and analyzes information instantly for work orders, violations, and financial reports
- Delivers real-time analytics to track financial health, operational efficiency, and community performance
CEPHAI+ is next-level financial and operations automation
- Seamlessly and securely integrated with CINC accounting database
- Enhanced financial, operational, and management intelligence promotes efficiency, elevates decisions, and increases productivity.
- Invoice Processing: Auto-codes and routes invoices for approval
- Automated Reporting: AI generated reports with agendas, curated information, analysis and recommendations to help your board thrive.
- Budgeting: AI assisted budgeting uses actual historical data and trends to forecast future needs.
- Violations: Auto-analyzes violations and drafts communications
DOWNLOAD THE APP
The DOMEport website (DOMEgroup.com/DOMEport) and mobile app (use QR code) provide Anywhere-Anytime access to real-time information.
It's a must have for owners and board members!
Owners have these features, and more, on the DOMEport app and website
- ASK THE DEWITTS - Interactive AI chatbot - Answers to frequently asked quesitons
- Homeowner Dashboard with Message Center
- Easily switch between accounts if multiple properties are owned
- Make and schedule payments by credit card and echeck (A convenience fee may apply)
- View your account real time - all charges and payments
- Submit work orders and check on status (add comments and take pictures from mobile device)
- Real-time updates on violations – add comments and attach documents and photos
- Submit ACC Requests and include pictures and attachments
- Access community information, forms, documents, calendars, directories and photos
- Reserve clubhouse, party rooms, tennis courts, and other amenities
- Collect fees and refundable deposits in advance
- Request and pay-for miscellaneous items such as a lost key fob or parking pass
Board members also have these features, and more, on DOMEport
- Board Tasks
- Board documents -Historical and archive financial statements
- Accounts Receivable details and collection status
- ACC Review - Add comments, documents, and photos.
- Violations Review - add comments and pictures from mobile device
- Vendor Payment History
- Bank account overview
- Ask the DEWITTs is DOME's state-of-the-art artificial intelligence chatbot available in DOMEport.
- When you need quick answers without picking up the phone, Ask the DEWITTs can help you navigate your account and community information instantly—no hold music and no wait times.
- And you can Ask the DEWITTs just about anything:
What is my balance?
When is my payment due?
Where can I park?
Do I need permission to replace my roof? - Whether you're checking when your next payment is due, want to confirm a payment was received, or have a question about your community's rules, it's like having expert support right at your fingertips,
JUST DEWIIT! Anytime Anywhere.
- DOMEport Dashboard gives convenient access to payments and real-time account information, maintenance requests, amenity reservations, voting, violations, and other important community related documents and information.
- Access work orders, board requests, and violations.
- Check your real-time balance and access your full account history.
- Make and schedule payments by echeck or credit card.
- Download documents and access community calendar.
- Use DOMEport Quick Message (faster than email) for a 1-to-1 thread about your issue. Upload documents and photos right from your phone.
- 1-to-1 thread for your issue in one place
- add comments and documents/photos
DOMEport includes a document library where owners and board members can access helpful documents, information and formsÂ
- Access community information and documents
- DOME forms library
- Governing documents, rules, budgets, and notices
- Monthly management reports (board only)
DOMEport has a complete solution for reserving amenities and common areas, including a calendar of booked and available / open dates and times.
- Reserve clubhouse, party rooms, tennis courts, and other amenities
- Include documents, photos and acknowledgments
- Collect fees and refundable deposits in advance